DINOPAY ® FAQs

Account Security and Support

1. How do I change the notification settings?
   
   1. Enter the Settings menu by touching the gear icon in the lower right-hand corner of the app’s home page and navigate to General Settings, then Notifications. Here, you can turn on or off email receipts and push notifications.
   1. This pin number is required to validate your user account. You will be prompted to create a 4-digit pin when activating your DINOPAY® account and anytime you make a purchase.
   1. Enter the Settings menu by touching the gear icon in the lower right-hand corner of the app’s home page and navigate to General Settings, then Security.
   1. We will validate your phone number when you register with DINOPAY®. It will only be used to enhance account security and to assist in resetting your password.
   1. Please go to Settings → Privacy Policy to see full policy details.
   1. To delete your account, enter the Settings menu by touching the gear icon in the lower right-hand corner of the app’s home page and navigate to General Settings, then Security. If you choose to delete your DINOPAY® account, all of your information is permanently removed and transaction history is no longer available.
   2. In order to withdraw consent, enter the Settings menu by touching the gear icon in the lower right-hand corner of the app’s home page and navigate to General Settings, then Security. Here, you can opt-out and suspend your account until you log in again and opt back-in.
   1. You can contact support in the app by navigating to the Settings menu by touching the gear icon in the lower right-hand corner of the app’s home page and then Help/About.
   1. Pursuant to Section 1798.83 of the California Civil Code, residents of California have the right to request from a business, with whom the California resident has an established business relationship, certain information with respect to the types of Personal Information the business shares with third parties for direct marketing purposes by such third party and the identities of the third parties with whom the business has shared such information during the immediately preceding calendar year. To request such information, you can contact us by email at privacy@sinclairoil.com, subject line “Shine the Light”, call toll free 800-259-1166 or write us at privacy@sinclairoil.com. Beginning January 1, 2020, pursuant to 1798.100 et seq. of the California Civil Code, residents of California may request that a business that collects a California resident’s Personal Information disclose certain categories and specific pieces of Personal Information collected, as permitted under California Consumer Privacy Act. The resident may also request that the business delete Personal Information collected about the consumer. To make a request pursuant to the foregoing, you can contact us by email at privacy@sinclairoil.com, subject line “CCPA”, call toll free 800-259-1166 or write to us at privacy@sinclairoil.com. For more information, please visit the Cookies section of our Privacy Policy.